Protection and Privacy of Personal Data​

Protection and Privacy of Personal Data​

Privacy and Protection of Personal Data

At Banco Interatlântico, privacy and the protection of the personal data of its customers and other holders are fundamental.
Last Update 09.08.2018
On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, which aims to increase security in the processing of personal data. Data protection is a priority and commitment for Banco Interatlântico (BI), and in this space you can find information on the protection and processing of personal data, where you can also consult our Privacy and Personal Data Protection Policy.

What is personal data?

Personal data are types of information relating to a living, identified and identifiable person, such as a name, an identification number, a residence address, location data, elements of physical, economic, cultural identity, among others.

What is data processing?

Data processing is an operation carried out by manual or automated means, such as the collection, registration, organization, adaptation or alteration, retrieval, consultation, use, transmission, erasure or destruction of personal data.

What is the privacy and personal data protection policy?

It is the Policy that establishes the terms under which BI treats its customers' personal data and the rights they can exercise in terms of privacy and data protection.
You can consult the document in PDF, the "Privacy and Protection of Personal Data" Policy of Banco Interatlântico, at the bottom of the page

Is your personal data safe?

BI adopts several security measures to guarantee adequate levels of security and protection of the data subjects' personal data, so that in this way they are protected against loss, dissemination, alteration, unauthorized access or treatment or any other form of undue treatment.

Can BI share your data?

BI may transmit personal data to third parties, namely CGD Group companies or other entities (for example, in situations where it is required by the competent authorities), always ensuring compliance with the implemented privacy policy.

What are the rights of the holders of personal data?

Right of access
Right to request information about the personal data that BI holds about the data subject and its treatment.

Right of opposition
Right to object to the processing of your personal data, when, for example, you find that such processing was intended for a purpose other than that for which they were collected and for which you gave your consent.

Right of rectification
Right to obtain the correction, update or inclusion of information relating to the data subject.

Right to be "forgotten"
Right to obtain the erasure of your personal data, after verifying the legal requirements for this purpose (for example, the end of a commercial relationship with BI or the legal period of retention of the data to which BI is obliged).

Right to limitation of treatment
Right to (temporary) suspension/cessation of data processing, meeting applicable legal requirements.

Right to portability
Right to receive personal data concerning you, in a structured, commonly used and machine-readable format, so that they can be transmitted to another controller.

How can you exercise your rights and access information on the management of personal data?

BI assures Customers the exercise of the rights of access, rectification, opposition, erasure and limitation of treatment.
Customers may exercise their rights by contacting any branch of the BI Branch network and, in the event of treatment limitation, through BIn@net, for participating customers. For questions related to the protection of personal data, they can be submitted through:
  • Email to
  • Letter addressed to the Data Protection Officer to the address of the BI Headquarters, located at Avenida Cidade de Lisboa, C.P. 131-A, Praia, Santiago

Customers also have the right to file a complaint with the National Data Protection Commission.

What is a data breach?

A data breach is a breach of security that accidentally or unlawfully causes the destruction, loss, alteration, disclosure or unauthorized access to personal data processed by BI, such as unauthorized verbal or written transmission of personal data; the loss, theft or storage of documents/devices in an unsafe place (computer or mobile phone); sending personal data to the wrong recipient, among others.