Bank Cards

Bank Cards

Bank Cards

See all information regarding the security of bank cards.
1.

Recommendations for safe use of your card:


  • Always sign your card.Memorize your PIN code.
  • You can always change the code at a Vinti4 ATM. But be careful not to choose codes that are easy to decode, such as dates of birth, numbers. followed by (1,2,3,4), etc.
  • Never disclose your card details (PIN code, validity, card number and CVV).
  • Never give the card to third parties to use on your behalf.
  • To use the card for online purchases, it is mandatory to use increased security services such as 3D-Secure.
  • Keep your card away from abrasive materials, sources of electromagnetic radiation and heat.
  • Carry your card in a suitable place that is easily visible in case of loss or theft.
2.

Using cards at ATMs and POS:


    • Whenever you use your card at ATMs or payment terminals, you must make sure that you enter your code in privacy, protecting it from third parties.
    • When making a payment at a commercial establishment, make sure it does not leave your field of vision.
    • Do not authorize the repetition of operations without the automatic payment terminal displaying a transaction failure message.
    • Always confirm that the value on the receipt corresponds to the value of your purchase.
    • Keep your proof of purchase receipt and validate it with your statement. If you wish to complain, this document will be necessary.
    • Avoid using your card in places where you see suspicious movements.
3.

Using cards on the Internet:


    • Regularly update your operating system and install an antivirus. Use properly licensed software.
    • When making your payments online, make sure that they are made to credible entities and on secure websites (starting with https:// and protected with a valid digital certificate).
    • Do not make payments on computers or devices whose use is not restricted.
    • Do not respond to any emails requesting your card number and contact Banco Interatlântico immediately.
    • Restrict or disable Wi-Fi and Bluetooth connections to the minimum necessary when shopping online.
    • In case of loss or theft, you must immediately contact the Bank and ask for it to be blocked.
4.

In the online purchasing process:


    • Use increased security services such as 3D Secure, or another security service that is provided by BI at the time of purchase.
    • Only make payments to credible entities and on secure sites (whose address starts with https://, protected with a valid digital certificate).
    • Look for information about the merchant on the internet to confirm their credibility.
    • Always validate transaction data and keep proof of transactions.